Chiyomi Akita

Senior Product Designer
New York

12+ years in design,
from web to product.

8 years at Rakuten, one of Japan's largest tech companies. Contributed to 15× user growth of a consumer music subscription service. I turn complex problems into clear decisions, systems, and results.

END-TO-END COMMITTED TO BUSINESS GROWTH

Case Studies


I work across product strategy, design, and development, with a focus on measurable business impact.

I spent over 8 years leading UX for Rakuten Music, contributing to 15x membership growth. At Rakuten, I worked with product, engineering, marketing, and legal teams, often balancing different priorities across a large organization. I also managed and mentored junior designers. That experience taught me how to move projects forward when decisions involve multiple teams, business requirements, and technical constraints.

I like getting involved early, when there's still room to question assumptions and shape the direction of a product. I prefer to understand the problem before jumping into solutions, and I'm comfortable challenging ideas, including my own, when research or data points in a different direction. I also care about what happens after launch and whether the product is meeting the business goals we set.

I'm naturally curious about how things work, and I often want to try building them myself. That's what got me interested in AI-assisted development. I've been using AI to experiment with new ways of designing and building products, including my own project, MaiLLY. I enjoy learning new tools, figuring things out through trial and error, and seeing something I've imagined actually work.

Core Skills

Product Strategy

#ProductStrategy #UserResearch #GrowthDesign #StakeholderAlignment

Design & Execution

#UXUIDesign #InteractionDesign #DesignSystems #Prototyping #FrontEndDevelopment

AI & Development

#AIWorkflowDesign #AIAssistedDevelopment #AIPrototyping #AIOutputVerification

Experience

Freelance — Designer
2026–Present
Rakuten Group — Lead UX Designer
8.5 yrs
Freelance — Web Designer
1 yr
Ace Pro Co. — Web Designer
4 yrs

Beyond Product Design

Professional Experience

#LogoDesign #LandingPageDesign #PosterFlyerDesign

Personal Interests

#LiveMusic #Piano #Camping #LaserCrafting #Coffee #Chocolate #Ramen

Product design roles
in New York and remote.

  • Available immediately
  • US work authorized
  • No sponsorship required