Senior Product DesignerNew York
8 years at Rakuten, one of Japan's largest tech companies. Contributed to 15× user growth of a consumer music subscription service. I turn complex problems into clear decisions, systems, and results.
Selected Work
Led the activation journey for a new bundle plan, contributing to +55.2% YoY member growth and a +3.2 pp lift in free-to-paid conversion.
Led UX strategy across an 8-year product evolution, helping grow Rakuten Music membership 15x+ while reshaping discovery around real user behavior.
Designed and built an AI email product solo, using a verification-first workflow to go from design to a live beta with AI.
About
I spent over 8 years leading UX for Rakuten Music, contributing to 15x membership growth. At Rakuten, I worked with product, engineering, marketing, and legal teams, often balancing different priorities across a large organization. I also managed and mentored junior designers. That experience taught me how to move projects forward when decisions involve multiple teams, business requirements, and technical constraints.
I like getting involved early, when there's still room to question assumptions and shape the direction of a product. I prefer to understand the problem before jumping into solutions, and I'm comfortable challenging ideas, including my own, when research or data points in a different direction. I also care about what happens after launch and whether the product is meeting the business goals we set.
I'm naturally curious about how things work, and I often want to try building them myself. That's what got me interested in AI-assisted development. I've been using AI to experiment with new ways of designing and building products, including my own project, MaiLLY. I enjoy learning new tools, figuring things out through trial and error, and seeing something I've imagined actually work.
Core Skills
Product Strategy
Design & Execution
AI & Development
Experience
Beyond Product Design
Professional Experience
Personal Interests
Open to work
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